Unfortunately we do not service parks at this time. To book jumpers in public parks you must go directly to the park and speak with park management. They will give you a list of pre-approved vendors from where you can select a vendor. 

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. 

Yes! For orders less than $150 payment is required upfront. For orders over $150 we require a 50% deposit to reserve and the remaining 50% is due 3 days prior to your event date. 

The short answer is NO. We cannot accommodate rooftop venues, second-floor venues, or anything that requires stairs or elevators. Please note that not all of our rentals are even possible to carry up flights of stairs. With our team’s safety in mind, we do not accommodate any deliveries that are not on the ground floor. 

The short answer is NO. We cannot accommodate rooftop venues, second-floor venues, or anything that requires stairs or elevators. Please note that not all of our rentals are even possible to carry up flights of stairs. Our drivers will not climb up any stairs to deliver tables, chairs, heaters, tents, or any other sort of rental. With our team’s safety in mind, we do not accommodate any deliveries that are not on the ground floor. 

In order for us to honor these pick up and drop off times you must book with plenty of time. Failure to do so will result in a late drop off and early pick up.  

Our normal delivery times are

• Mon-Sun 8am -12noon 

The latest Pick up times are

• Saturday  7-9pm
• Sunday 7-8pm
• M-F 7-8pm

-Earlier pick-up times are welcomed and encouraged- 

Typically if the jumper is going in the backyard we try to deliver the day before and pick up the next day. This delivery option is available at no extra cost and is usually the first option to get booked so please plan with plenty of time.

Each individual zip code has its’ minimum order $ amount. If an order does not meet the $ amount we unfortunately cannot proceed with the order. 

Delivery starts at $4 per mile. This does not include added fees for set up and/or late pick ups.

Locations over 10 miles away are also subject to additional staff fees to cover travel time.